Returns & Exchanges
Q: What is your return policy?
A: We accept returns or exchanges on unworn, unwashed items within 30 days of delivery. Items must be in original condition.
Q: How do I start a return or exchange?
A: To start a return or exchange, email admin@moonbirdieapparel.com with your order number and the reason for your request. We’ll take care of the rest.
Q: Do I have to pay return shipping?
A: Return shipping is the customer’s responsibility unless the item arrived damaged or incorrect.
Q: What if I received a damaged or wrong item?
A: We’re so sorry! Contact us right away and we’ll make it right.